Security & Data Privacy

Your guests' data is
not a product.
We treat it that way.

Eventiere is built privacy-first. Facial recognition data is never sold, never shared and deleted after processing. Enterprise security as standard - not an upsell.

GDPR Compliant
End-to-End Encrypted
Auto Data Deletion
Consent-Based
Enterprise SLAs
How We Protect Your Data

How we keep
guest data safe.

End-to-end encryption

Photos, biometric vectors and contact details are encrypted in transit (TLS 1.3) and at rest (AES-256). Nothing moves between services in plaintext.

Biometric data isolation

Face vectors are stored in a separate, isolated database with no link to personal details. You cannot reconstruct a face from the numbers we store - and they're gone after the retention window closes.

Explicit consent model

No face is processed without the guest choosing to opt in first. That choice is logged with a timestamp and can be reversed at any point - we don't make withdrawal difficult.

GDPR & regional compliance

We're built for events across the GCC, UK, India and Southeast Asia, which means covering GDPR, UAE PDPL, India DPDPA and Singapore PDPA. Need data to stay in a specific region? We can do that.

Automatic data deletion

Biometric data purges on a schedule you set, defaulting to 30 days after the event. If your legal team needs a written deletion certificate, we provide one.

Access controls

Organisers, photographers and admins each see only what they need to. Every action is audit-logged. A guest's photos are visible only to that guest - no shared galleries, no browsing other people's images.

Transparency

What happens to your
data, step by step.

A lot of companies say "privacy-first" without showing their working. Here's the full pipeline from photo upload to deletion, with nothing left out.

Photo Upload

Your photographer's images go into a private, locked folder only your team can access. Nothing is public-facing.

AI Processing

Our AI creates a mathematical fingerprint for each face it finds. The original photos stay untouched and the fingerprint can never be used to recreate a face.

Guest Match

When a guest takes a selfie, we compare it against those fingerprints to find their photos. Only their results come back - we never mix guests or share results across events.

Secure Delivery

Photos are sent directly to the guest via WhatsApp or email. Download links stop working after 72 hours and we never store guest contact details with the delivery provider.

Auto Deletion

The facial fingerprints are wiped automatically on a schedule you set - 30 days by default. Photos follow your own policy.

Compliance Matrix

Regulations we cover
across every region we operate in.

Regulation Region Status Key requirement met
GDPR European Union Compliant Explicit consent, right to erasure, data portability, DPO available on request
UAE PDPL United Arab Emirates Compliant Consent-based processing, data localisation options, breach notification within 72 hours
India DPDPA 2023 India Compliant Notice and consent framework, data fiduciary obligations, grievance redressal
PDPA Singapore Compliant Purpose limitation, accuracy obligation, retention limits, transfer restrictions
PDPA Qatar Compliant Lawful basis for processing biometric data, data subject rights
UK GDPR United Kingdom Compliant Post-Brexit UK adequacy, Article 9 special category data safeguards
Privacy FAQ

Questions we get
from security and legal teams.

Can guests request their data be deleted?

Yes. Guests can submit a data removal request at any time via our GDPR / Data Removal page or by contacting privacy@eventiere.com. We process all requests within 72 hours and provide confirmation.

Are facial embeddings shared with third parties?

They aren't. Face vectors stay inside Eventiere's infrastructure and are never sold, licensed or passed to any third party. Our cloud providers process encrypted data only - they have no access to the embeddings themselves.

Where is data stored geographically?

By default we use the AWS region closest to your event. If your legal or procurement team needs data to stay in a specific country, UAE, India, EU and Singapore are all available - just let us know before the event is set up.

What happens if there's a data breach?

We have a documented breach response plan with a 72-hour notification commitment to affected organisations and relevant authorities. Every system action is logged to a tamper-evident audit trail, so we can trace exactly what happened and when.

Can we sign a Data Processing Agreement (DPA)?

Yes. A standard DPA is available for all paid plans. Custom DPAs are available for enterprise customers. Contact privacy@eventiere.com to request your DPA.

Do you use facial data to train AI models?

We don't train on guest data. A guest's face is used for one purpose only - finding their photos at your event - and nothing else. Once the retention period ends, it's gone.

Have specific compliance
requirements? Let's talk.

Talk to our team DPA available · Custom data residency on request
Chat with us